Useful Information for Your Project Planning

At Bay Kitchen Gallery Ltd. in Belleville, we are always here to help. We aimed to address many potential questions throughout our website, but here are answers for a few of the more common questions we are asked.

What services do you provide?

We will provide you with a complimentary personalized design service using state of the art 20-20 computer aided design, giving you dimensional drawings of what your project space will look like. From that point you may proceed with the purchase of the cabinetry and countertop, and have the project installed by our own installation team, or you may wish to just purchase your cabinetry and countertops from us and manage your own installation. See our Getting Started page for more details on our services.

How do we go about getting a price on our kitchen, bath or other project?

Once you have visited our showroom and indicated your preliminary choices, our design team will prepare the kitchen/bath layout. The function of your kitchen/bath is most important and is the starting point for the project. After we have established the layout, our design team will be able to generate the financial numbers associated with your selections. Keep in mind that door styles, species and finishes, along with countertops and accessories, must all be in place to determine the complete pricing for your project. It is also helpful if you can indicate the price range you have in mind for your project. That will allow us to fine tune the available options for your budget.

We want to design a home office or other area of our home using cabinetry—do you have cabinetry to address these spaces?

We can provide cabinetry to be used in many areas of your home, including the kitchen, pantry, bath, office, bedroom, walk-in closet, dressing room, entertainment area, fireplace mantles or any other area in your home. We want to provide the character, functionality, comfort and details necessary to make each area of your home uniquely yours!

Is your cabinetry custom-made?

Yes. We are considered semi-custom. All of our cabinetry is custom-designed and manufactured specifically for you in the Kitchen Craft, Luxor or Decor facilities, in your choice of style, material, colour and finish.

What is the warranty on your cabinetry?

Each cabinet manufacturer and supplier has their own warranty coverage policy. You may use the links we provided to our suppliers’ websites to review specific warranty details, or ask our knowledgeable staff.

May we purchase new hardware or other accessories for our cabinetry through you?

If you wish to purchase replacement hardware for your cabinetry, please bring in a sample of your current hardware. Selections now come in imperial and metric measurements. If you have handles or pulls that need replacing, we will need to know the centre-hole measurement in order to match up with the current holes drilled in your cabinetry. Other accessories are available through our catalogue in the showroom.

Are you open on weekends?

Our showroom hours are Monday to Friday, from 10 AM to 5 PM, but our design team is available by appointment before or after hours. You can choose to meet with us and discuss your project, either in your home or in our showroom. Please call ahead and let us know of any special timing needs and we will do our best to accommodate you.

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